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Advisor, IT Security - SecureWorks

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IT Security
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17000XHU Requisition #
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Advisor, IT Security - SecureWorks

SecureWorks is a global leader in providing intelligence-driven information security solutions. We play an important role, as no organization in the world is immune from cyberattacks and the nature of the attack is changing every day. Internet security is a problem that will never be solved. Unlike point products that address a specific technology issue, we attack the problem holistically by analyzing threat actor tactics, techniques and procedures, and develop solutions using best-of-breed technologies to protect our clients. We are one of the best in the world at understanding the threat.
In short, we give our clients an early warning capability. SecureWorks was founded in 1999 and headquartered in Atlanta, Ga., with offices in all the major security markets around the globe. We have more than 2,000 team members, and partner with more than 4,200 clients in 59 countries to keep the bad guys out of their networks. We've been consistently recognized by industry analysts, readers' polls and as a leader in the Gartner Magic Quadrant for managed security services, worldwide.

Role Overview
Network Security Advisors are responsible for the implementation of security devices such as firewalls, IDS/IPS's and log collector appliances as well as the integration of SecureWorks managed/monitored security services. The engineer will work directly with customers to plan out and complete implementations remotely or at the customer's site.

Role Responsibilities
- Discuss technical requirements for contracted services with customers.
- Work with customers to plan out the details and timelines of the implementation.
- Implement security devices on customer's network according to their specification and change control windows. This can include the
configuration and installation of firewalls, IDS/IPS's and log collection appliances.
- Configure SecureWorks CPE as well as other 3 rd party hardware to client specifications.
- Complete associated work on backend systems and work with other teams in the operations centers as necessary to deliver the
contracted services.
- Provide technical support for internal/external staff when required
- Share in the creation of deployment and support documentation encompassing process and procedure, managed/monitored services
as well as customer facing material.
- Share in the provisioning training to peers and SOC personnel.
- Contribute to projects of varying scales such as upgrades, migrations and new offerings.
- Some travel is required.
- Some off shift work is required
- Perform other essential duties as assigned

As a managed security provider, SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.

Requirements
-Solid understanding of TCP/IP protocol stack and familiarity of various network protocols.
-Ability to efficiently troubleshoot complex network issues in enterprise environments while adhering to best practice security policies.
-Working knowledge of security protocols and design concepts.
-Must have a working knowledge of Linux/Unix operating systems.
-Must have a working knowledge of enterprise level firewall and IDS/IPS platforms.
-Proven ability to deploy network/security solutions.
-Strong ability to handle multiple tasks simultaneously.
-Must have excellent communications and interpersonal skills and be able to work effectively with peers, management, staff, and internal/external business partners/clients.
-Must have excellent client service skills.
-Bachelor's degree in Information Security, or related discipline and 3 years of relevant work experience or a total of 5 years of relevant work experience
-3-5 years' experience with the deployment of at least 2 of the following firewall platforms: Cisco, Fortinet, Checkpoint, or Juniper.
-3-5 years' experience with the deployment of at least 2 of the following IDS/IPS platforms: Cisco, Juniper, Tipping Point, Sourcefire, McAfee, or Snort.
-One or more of the following certifications are preferred: CCNP Security, CCSE, JNCIS-FWV, JNCIS-SEC, GCFW, GCIA
-The applicant should also be self-driven, project oriented and able to work with minimal day-to-day direction
-Functional Firewall or IDS/IPS experience on any of the following vendor platforms:
-Cisco, Checkpoint, SonicWALL, Palo Alto, Crossbeam, Juniper, Fortinet, Sourcefire, ISS , LogLogic / Arcsight, Tipping Point IPS, McAfee IPS

Location
Atlanta, GA

SecureWorks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. SecureWorks encourages applicants of all ages.

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