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Analyst, Business Operations

Business Operations
17000WJ0 Requisition #
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As Business Operations Analyst the candidate will need to provide operational infrastructure support across multiple functions or within a particular workgroup. Effectively processes, collects, maintains, monitors and disseminates information applicable to a specific business need. Maintains records, prepares forms, verifies information and resolves routine problems.

  • Applies advanced and demonstrated knowledge of a wide range of policies and procedures for the area.
  • Acts as a highly skilled specialist in one or more areas.
    • Integrates understanding of departmental issues and how related areas interact to achieve results.
  • Keeps abreast of external industry trends and latest advances
  • Utilizes best practice processes around work assignments, project management, and quality of output while maximizing their own performance.
  • Develops an understanding of internal operations and how related functional areas interact to achieve results
  • Improves efficiency, quality and service of ongoing work
  • Applies research, information gathering and analytical skills to complex activities and issues.
    • Selects appropriate alternatives from identified options.
    • Collects customer needs and translates to appropriate solutions.
    • Assesses accuracy of detailed information
    • Tracks, maintains and produces regular and ad hoc reports
  • Completes complex tasks in a creative way requiring considerable independent judgment and a high degree of initiative
    • Regularly makes recommendations for policy or process improvement for work group
  • Consistently helps the organization in the achievement of project milestones and department objectives.
  • Identifies opportunities for improvement; recommends possible training opportunities
  • Ensures that individual metrics are meeting or exceeding contractual and service level obligations to customers
  • Adapts individual priorities to respond to customer and business partner needs
  • Builds strong relationships with customers and across work areas.
  • Builds productive internal relationships at a team lead or management level
  • Collaborates with others to achieve objectives and ensure information flow.

4-6 years of relevant experience or equivalent combination of education and work experience

Undergraduate degree in an IT, Business, or Engineering discipline.
High proficiency in Excel.
General knowledge of database management (SQL)
General programming language knowledge
Overtime eligible:
  • Yes
Company Description:
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell's team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?
Life at Dell means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members' health and wellness is our priority as well as rewarding them for their hard work.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.


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